Retrying a script whose marking failed
When marking a script fails, the teacher can send it back to the queue, and doing so spends credits again. A script currently being marked cannot be retried unless it has been stuck a long time, so two runs never work on the same script at once.
How it is done today
A poor photograph or a passing glitch can leave one script unmarked. Resending the whole batch wastes money, and waiting on that single script holds up the whole result. Usually someone marks that one by hand, and the exam's totals end up split across two places.
How it works
- 1
Pick the failed script
The session list shows which script failed. Only that one is sent back, not the whole batch.
- 2
Credits are spent again
A retry is not free; it costs credits afresh. Worth checking the image quality before sending it back repeatedly.
- 3
A running job cannot be cut short
A script still being marked cannot be retried. You are asked to wait until the current run finishes.
- 4
Only once it is genuinely stuck
After it has been stuck long enough, it can be sent back. That limit exists so two runs never double the cost on one script.
What runs on its own, what stays in your hands
What happens automatically
Once sent back, the script queues again and is marked afresh, with the new result replacing the failed one.
What you control
Which script goes back is the teacher's decision. Nothing is retried on its own.
What it looks like
Who uses it
- Used by:
- Teachers
- Institution types:
- Coaching centres
- Schools
- Colleges
- Private tutors
Plan availability
- Starter৳499 a month, one classroom
- Standard৳20 per student per month
- CustomNegotiated
Frequently asked questions
Does a retry cost credits?
Yes, credits are spent again. A retry means marking the script afresh, so it costs what the first run did. Worth checking the image quality before resending.
Can a script that finished be sent back?
No. Only a failed script, or one stuck for a long time, can be retried. To change the marks on a script that finished, the teacher corrects them directly.
Why can a running script not be retried?
It would put two runs on the same script. The cost would double, and whichever finished last would overwrite the other's result. So you are asked to wait.
Does a failed script retry itself?
No. The decision is entirely the teacher's, because each attempt spends credits. Nothing retries quietly in the background and drains the balance.