Saying no is still worth saying

Declining a pending request sends word to that student, inside the app and by email. Staff can record a reason if they want, but the reason does not travel with the notice, so the student knows they were declined rather than why.

How it is done today

A request declined in silence leaves the student waiting for weeks and then asking again, which puts the same piece of work back in front of the same member of staff.

How it works

  1. 1

    The request has to be pending

    Only a pending request can be declined. An already enrolled student cannot be turned away this way.

  2. 2

    Staff decline it

    Somebody with classroom staff access declines it from the pending list, optionally recording a reason.

  3. 3

    The student is told

    The notice arrives inside the app and by email. It is not sent by browser push at all.

  4. 4

    The staff list clears itself

    That request's own pending notice is marked read for the person who just acted on it.

What the AI agent does, what you approve

What the AI agent does

On declining, the system resolves the student and sends word, then marks the staff member's own pending notice about that request as read.

What you approve

The decision and the reason behind it are both the staff member's. The reason does not travel with the notice, so anything the student should understand has to be said separately.

What it looks like

Sample notice saying the request to join the classroom was declined.

Who uses it

Used by:
Students
Institution types:
Coaching centres
Schools
Colleges
Private tutors
Online teaching platforms

Plan availability

  • Starter৳499 a month, one classroom
  • Standard৳20 per student per month
  • CustomNegotiated

Frequently asked questions

Can an enrolled student be declined this way?

No. A request that is not pending is turned away, and no notice is raised for it either.

Does the student learn the reason?

Not from the notice. A recorded reason is kept on the record, but it is not sent along with the notice.

Does it arrive by push?

No. This one comes inside the app and by email. Push is not switched on for it.

See how it works for your institution

Book a demo and we will walk through it with examples from your own classes and students.

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