- Home
- Features
- Communication
- Notifications (in-app, push, email)
- Saying no is still worth saying
Saying no is still worth saying
Declining a pending request sends word to that student, inside the app and by email. Staff can record a reason if they want, but the reason does not travel with the notice, so the student knows they were declined rather than why.
How it is done today
A request declined in silence leaves the student waiting for weeks and then asking again, which puts the same piece of work back in front of the same member of staff.
How it works
- 1
The request has to be pending
Only a pending request can be declined. An already enrolled student cannot be turned away this way.
- 2
Staff decline it
Somebody with classroom staff access declines it from the pending list, optionally recording a reason.
- 3
The student is told
The notice arrives inside the app and by email. It is not sent by browser push at all.
- 4
The staff list clears itself
That request's own pending notice is marked read for the person who just acted on it.
What the AI agent does, what you approve
What the AI agent does
On declining, the system resolves the student and sends word, then marks the staff member's own pending notice about that request as read.
What you approve
The decision and the reason behind it are both the staff member's. The reason does not travel with the notice, so anything the student should understand has to be said separately.
What it looks like
Who uses it
- Used by:
- Students
- Institution types:
- Coaching centres
- Schools
- Colleges
- Private tutors
- Online teaching platforms
Plan availability
- Starter৳499 a month, one classroom
- Standard৳20 per student per month
- CustomNegotiated
Frequently asked questions
Can an enrolled student be declined this way?
No. A request that is not pending is turned away, and no notice is raised for it either.
Does the student learn the reason?
Not from the notice. A recorded reason is kept on the record, but it is not sent along with the notice.
Does it arrive by push?
No. This one comes inside the app and by email. Push is not switched on for it.